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Vanilla 1.1.9 is a product of Lussumo. More Information: Documentation, Community Support.

  1.  
    Member
    • CommentAuthormarook
    • CommentTimeNov 9th 2009
     

    Hi All,

    We are running a test server, and suddently a lot of email-requests comes back with:

    Subject: ERROR: Your support request could not be processed
    Body: E-mail tickets are currently disabled for your account.

    We have not disabled anything, emails are still enabled on the domains, and Email options look like this:

    Create Accounts for Unrecognized Senders: Only if e-mail matches an Accepted Domain

    Accepted Domains: humac.com, humac.dk, humac.no, humac.se

    Location Domains: humac.com, humac.dk (Aalborg); humac.com, humac.se (Dalarna); humac.com, humac.no (Drammen); humac.com, humac.dk (Frederiksberg); humac.com, humac.dk (Gammel Mønt); humac.com, humac.dk (Lyngby); humac.com, humac.dk (Magasin, KBH); humac.no, humac.com (Mølleparken); humac.com, humac.dk (Odense); humac.com, humac.no (Oslo City); humac.com, humac.no (Ski); humac.com, humac.dk (Skovlunde); humac.com, humac.se (Stockholm); humac.com, humac.no (Ullevål); humac.com, humac.se (Uppsala); humac.com, humac.dk (Vejle); humac.com, humac.dk (Vesterbrogade); humac.com, humac.no (Vika); humac.com, humac.dk (Århus)

    What the ... is going on here???

  2.  
    Member
    • CommentAuthormarook
    • CommentTimeNov 9th 2009
     

    Hmm,

    Seems like One location had email turned off, by mistake. Working again!

 

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