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Vanilla 1.1.9 is a product of Lussumo. More Information: Documentation, Community Support.

  1. Member
    • CommentAuthorschwankl
    • CommentTimeAug 14th 2012
     

    Is anyone else having trouble getting to much of the WebHelpDesk support site? For example, the FAQs or their own webhelpdesk? I'm getting this message

    "We're sorry, we are currently unable to process your request. Please check your URL. If it is correct, try again in just a moment."

    from a URL of "http://support.webhelpdesk.com/wo_adaptor_error.html"

  2. Member
    • CommentAuthorDevNull
    • CommentTimeAug 14th 2012
     

    Seems to be ok for me. Try <a href="http://support.webhelpdesk.com/" target="_blank">http://support.webhelpdesk.com/</a>

    D

  3. Member
    • CommentAuthorschwankl
    • CommentTimeAug 15th 2012
     

    No... I'm still getting the same page. I've tried different machines and different browsers. I guess it's just me though, since the forum does not seem to be full of angry pitch fork waving users. Well, at least not over this particular issue :-)

  4. Member
    • CommentAuthorDevNull
    • CommentTimeAug 15th 2012
     

    I'm getting the error also now... :(

  5. Administrator
    • CommentAuthorbshopp
    • CommentTimeAug 16th 2012
     

    We are aware this has happened a couple of times recently and are looking into the root cause. Will keep you posted.

  6. Administrator
    • CommentAuthorbshopp
    • CommentTimeAug 16th 2012
     

    This should be resolved now, again, apologies for that. If you see this happen again, please post here and let us know.

 

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