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Vanilla 1.1.9 is a product of Lussumo. More Information: Documentation, Community Support.
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Administrator
- CommentAuthorTerry
- CommentTimeMay 25th 2012 edited
Web Help Desk goes to 11.
It's one louder!
Major new features in this release:
* Dashboard
* Action Rules
* SSO through SAML and CAS
* Ad-hoc LDAP syncing
* REST API
* Custom CSS Templates for the login page and client user interface
* Improved search performance
* Detailed e-mail history tracking
* Color-coded labels in the Tech user interface
* Hundreds more features and improvementsDownload or Demo at http://www.webhelpdesk.com/download-demo/
Regards,
Terry
Web Help Desk™
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Member
- CommentAuthorTyphoon87
- CommentTimeMay 25th 2012
We have already upgraded we are still in the testing phase so it is just the techs that have access to it. Already working on the custom CSS template for branding.
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Member
- CommentAuthormichellem812
- CommentTimeMay 25th 2012
So is there no longer a Beta track? We've been running 10.2.0.45 (kept current with each Beta update) and have been very happy with it. Will this update install just like any other WHD update, or if I'm moving out of beta and into Stable path, do I have to do something different?
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Administrator
- CommentAuthorTerry
- CommentTimeMay 26th 2012
Posted By: michellem812
So is there no longer a Beta track? We've been running 10.2.0.45 (kept current with each Beta update) and have been very happy with it. Will this update install just like any other WHD update, or if I'm moving out of beta and into Stable path, do I have to do something different?
No different procedure. Deploy the same installation path that you've come to enjoy with the other versions. :)
Regards,
Terry
Web Help Desk™ -
Member
- CommentAuthorbpavlov
- CommentTimeMay 27th 2012 edited
We'll be testing it out pretty soon. I noticed that the online demo no longer has the tech/client switch button. Is that a feature that didn't make it to the stable release? Or is it just not showing in the online demo?
EDIT: Nevermind, I see it's there. Just needs to be enabled by account.
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Administrator
- CommentAuthorTerry
- CommentTimeMay 29th 2012
Posted By: bpavlov
We'll be testing it out pretty soon. I noticed that the online demo no longer has the tech/client switch button. Is that a feature that didn't make it to the stable release? Or is it just not showing in the online demo?
EDIT: Nevermind, I see it's there. Just needs to be enabled by account.
Yes. As you noticed, it's still there. We've removed it from the online demo so that new visitors to the demo don't get confused if they get logged into the Client UI.
Regards,
Terry
Web Help Desk™ -
Member
- CommentAuthorTyphoon87
- CommentTimeMay 29th 2012
This feature is so nice, I set it up and now when I make a change that affects the client side I can see it right away without having to log in as a test user.
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